Amazon Investigates Employees Leaking Data for Bribes
September 17, 2018
Yesterday, the Wall Street Journal reported that Amazon launched an investigation after claims that its employees took bribes in exchange for access to internal sales data or to delete negative reviews. The WSJ reported that it costs roughly $300 to take down a bad review, with brokers “[demanding] a five-review minimum” per transaction. In addition to reviewer’s e-mails, Amazon Employees also peddled internal sales metrics as well as the ability to delete negative reviews and restore the accounts of banned users.
In a statement from Amazon, they remarked that it has "zero tolerance" for this behavior and has limits on data access to minimize these sorts of incidents. You can read the statement below:
"We have strict policies and a Code of Business Conduct & Ethics in place for our employees. We implement sophisticated systems to restrict and audit access to information. We hold our employees to a high ethical standard and anyone in violation of our Code faces discipline, including termination and potential legal and criminal penalties. In addition, we have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behavior, we will take swift action against them, including terminating their selling accounts, deleting reviews, withholding funds, and taking legal action. We are conducting a thorough investigation of these claims."
The practice “is particularly pronounced” in China, and the roles of its executives in China have been shuffled to try to find the source of the bribery. Amazon's investigation will extend to US employees as well. Full Story (Registration may be required to access this story.)