Why Training and Development Matters
Did you know that most employees don't quit their job because of pay? Most employees quit their boss. A Gallup Poll of 1 Million U.S. workers said bad supervision and management is the number one reason people leave their jobs.
A company that fails to lead and engage employees in a mutual beneficial value proposition is doomed to fail because they don't recognize their most valuable asset, their employee. Companies that have a culture of employee engagement and learning will rise to the top.
ROI, customer satisfaction, and Profitability are just a few of the natural consequences of recognizing people as your most valuable asset.
Know what people want and need
We work the majority of our adult lives. So, it's important to find an environment where we feel valued and have meaningful work to do. Employees want the opportunity to learn and grow and work for a manager who encourages and supports excellence in all they do. The truth is...people want to make a difference. And, in return they want to be treated with dignity and respect, have some influence over their future and feel appreciated for their contributions.
People thrive when they are part of a winning organization. They have pride in the products and services being offered, they know they can satisfy customer needs and are confident they can positively impact the success of the organization.
Don't kid yourself
If you are thinking that people will stay put due to recent economic times, think again. Having endured layoffs, mandatory overtime, and the pressures of doing more with less, workers are stressed and burnt out. And, multiple sources predict once hiring begins to pick up, your top performers will be entertaining offers to work elsewhere. If you want to get out in front of it, read on.
Do what it takes:
It takes a win-win relationship to addresses the needs of both the employer and the employee. When you as an employer need to attract someone with a certain skill-set, the perfect "fit" results from someone who has the passion to do the job, the skills and ability to perform successfully in the assignment and is a good “fit” within the culture. And in order to retain the skilled people you will need to move the organization into the future, it is vital that leadership ‘gets it’ and the environment supports employee involvement, meaningful work and professional development. You need to:
Value Your Employees: If you want to attract and retain the best and brightest, the culture needs to embrace your people as the organization’s most valuable asset. It is through them your products will be sold, services will be provided, customers will be served, and the organization will succeed. Your employees need to know that leadership places as much value in them as they do in their customers.
Lead and Engage Your People: Leadership is vital to engaging people and delivering results. Leaders need to communicate clear direction and priorities, let people know what’s expected, and regularly share how they are doing against expectations. This helps people see how what they do contributes to the success of the team and organization. And, when leaders engage people in running the day-to-day business, solving problems and finding new and innovative ways to improve how the work is done, trust is built and employees feel valued.
Provide Meaningful Work: People enjoy contributing to a good cause and spending their time performing tasks and working on projects that have a significant impact for themselves and for the team of which they feel to be an important member. When employees get to perform meaningful work, they can utilize a variety of skills, solve problems and find new and better ways to get things done. They know that their effort and time make a difference for the customers, the team and the organization.
Ensure Learning and Development: Whether you are a small Non-Profit Organization or a Fortune 50 company, to attract and retain the best and brightest you must be committed to continuous learning and professional development. Institutions that provide opportunities for their employees to learn and grow regularly coach and provide feedback to their people on how they are doing so they know where to focus their improvement efforts. They also take the time to catch people in the act of doing things right, and provide recognition for a job well done.
If you want to attract the right people and retain star performers, it's important to recognize that your people are your most valuable asset! Leaders should be actively involved in developing their people to be the best they can be, teaching them everything they know, and getting them anxiously engaged in the cause. By unleashing people’s talent, your organization will gain coveted competitive advantages over the competition!